Cleaning company · Pirae, Tahiti

Cleaning services in Tahiti since 1993.

Since 1993, POLYNET has supported businesses, public administrations, healthcare facilities, retailers and private customers across French Polynesia with the upkeep, cleaning and disinfection of their premises. Today the company is modernising and digitising the way every visit is tracked, for an impeccable standard of service.

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Emergencies 7 days a weekTeams dispatched within 30 min to 1 h 87 71 99 80
POLYNET cleaner in a turquoise polo shirt mopping the floor of a home opening onto the lagoon

No sooner said, than done.

Our motto
Since 1993
More than three decades of experience
80+
Sites & contracts across Polynesia
Nearly 90
Employees, fixed-term included
NFC
Every visit tracked and time-stamped

A Polynesian company dedicated to keeping the Fenua clean.

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Tahiti Airport French Polynesia Hospital Centre (CHPF) Air Tahiti Carrefour Civil Aviation Authority Air Archipel Aloha Store UEVA Bailiffs Tahiti Airport French Polynesia Hospital Centre (CHPF) Air Tahiti Carrefour Civil Aviation Authority Air Archipel Aloha Store UEVA Bailiffs
Since 1993

Service Quality Trust

  • CleaningOffices, windows, floors, post-construction
  • MaintenanceRegular contracts, monitored sites
  • Responsible & committedControlled products, trained teams
More than 30 years in business

Our experience & some references

They trust us, or have trusted us, over the years.

Field experience built over more than thirty years with public and private organisations across French Polynesia.

1993

Aloha Store

Historic client, since POLYNET was founded.

Since 1993
1993

UEVA Bailiffs

Cleaning of business premises.

Since 1993
1993

Dr Carpentier

Medical practice, healthcare requirements.

Since 1993
1993

Air Archipel

Airline.

Since 1993
1993

Air Tahiti

French Polynesia's domestic airline.

Since 1993
2000

Sétil Aéroport

Airport operations.

2000 – 2010
2005

Mamao Hospital

Hospital environment.

2005 – 2010
2010

Tahiti Airport

Dedicated permanent unit, very high-traffic environment.

Since 2010
2010

French Polynesia Hospital Centre (CHPF)

Taaone Hospital, permanent unit and teams trained to hospital standards.

Since 2010
2014

Carrefour

Supermarkets, high-traffic areas.

Since 2014
2017

Civil Aviation Authority

Public body, technical and administrative premises.

Since 2017
Today

… and many other sites

More than 80 sites and contracts serviced every week in Tahiti and French Polynesia.

See our work in pictures →
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Our services

Complete expertise, from daily upkeep to exceptional work.

Regular upkeep, technical work or restoration after damage: our trained teams come with the right equipment for every situation.

01

Routine professional cleaning

Regular cleaning of offices, shops, institutions, buildings and public spaces.

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02

Work at height

Carried out by trained, certified staff with equipment designed for work at height.

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03

High-pressure cleaning

Cleaning of outdoor surfaces, floors, facades and any area requiring high-pressure washing.

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04

Hospital cleaning

Services tailored to the specific requirements of healthcare facilities, delivered by trained teams.

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08

Floor coverings

Care and treatment of every type of flooring according to its characteristics.

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11

Post-construction cleaning

Cleaning after works in large stores, buildings, business premises and other properties.

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Eleven services in all, from regular maintenance contracts to restoration after a fire or flood.

See all eleven services A specific need?

About us

More than 30 years of experience in professional cleaning in Tahiti.

POLYNET was founded in 1993 and has served public and private organisations across the Fenua for more than three decades.

With more than 80 sites, a large team spread across many locations and hands-on supervision, POLYNET is committed to delivering professional, monitored services tailored to each client's requirements.

POLYNET employs nearly 90 people, fixed-term contracts included, across management, supervision and field teams.

4supervisors
19team leaders
61permanent staff
Protective gloves forming a heart, a symbol of the care POLYNET brings
Pirae · Tahiti Since 1993
Hands-on supervision

Management, supervisors and team leaders present on every site.

A structured organisation

From management to field staff, a clear chain of responsibility.

  1. 01ManagementGeneral management
  2. 02AdministrationAdministrative & financial services
  3. 03OperationsOperations manager
  4. 04SupervisorsSite quality control
  5. 05Team leadersOperational supervision
  6. 06Cleaning staffOn-site teams
General management Mme Véra MARSTON Managing Director
Administrative services
  • Administrative, finance and HR assistant
  • Operations manager
  • Executive, administrative and HR secretary
Advisory & expertise
  • Mana Conseil · management consulting
  • Fideliance · chartered accountants

Permanent teams on major sites, our equipment and our local suppliers: the details are on the POLYNET page.

Our organisation in detail

Sectors we serve

Demanding environments, trained teams.

Every site has its constraints: hospital protocols, airport traffic, retail opening hours. POLYNET adapts its teams, uniforms and products to each one.

Healthcare & hospitals

Bio-cleaning, disinfection protocols, traceable rounds. Permanent unit at the CHPF since 2010.

  • Theatres, wards, corridors
  • Approved products
  • Protocol-trained staff

Airports

Public and technical areas, heavy traffic, 7-day service. Tahiti Airport since 2010.

  • Halls, restrooms, access ways
  • Work at height
  • Teams on shifted hours

Retail & supermarkets

Sales floors, stockrooms, car parks and facades. Carrefour since 2014.

  • Scrubber-dryers, single-disc machines
  • Outdoor pressure washing
  • Rounds before opening

Offices & public bodies

Discreet, reliable regular cleaning for businesses and public services across the Fenua. Civil Aviation since 2017.

  • Tailored frequencies
  • Windows and floors
  • Digital check-in

Buildings & condominiums

Common areas, stairwells, bin rooms, grounds and car parks.

  • Scheduled rounds
  • Post-works restoration
  • High-pressure cleaning

Private customers

Deep cleaning, disinfection, post-damage or post-construction cleaning for houses and flats.

  • One-off service
  • Fast quote
  • Supervised team

Our method

From your request to follow-up, in four steps.

  1. 01

    Visit & listen

    A supervisor visits your site to understand your premises, constraints and expectations.

  2. 02

    Detailed quote

    A clear proposal, frequency by frequency, aligned with your specifications. No obligation.

  3. 03

    Set-up

    Dedicated team, named team leader, equipment and products suited to your environment.

  4. 04

    Control & follow-up

    Regular checks, on-site check-in, reports and client portal with Manaprocess.

Book a site visit 40 43 22 66

Quality & traceability

Digital monitoring of our services with Manaprocess.

POLYNET works closely with Manaprocess to improve the traceability, control and follow-up of the services delivered to its clients.

01

Visits logged by NFC tag

On every visit the operative holds their phone to the tag fitted on site: the real arrival time and duration are recorded.

02

Products & equipment logged

The products and equipment used are recorded for every service.

03

Time spent

The actual duration of the job is measured and time-stamped.

04

Assigned staff

The staff assigned to the job are identified, for clear accountability.

05

Service report

A full report is produced at the end of the visit, and a weekly summary of visits is emailed to you.

Client portalBureaux · Papeete
VM
Ia Ora Na, welcome to the site of Bureaux Papeete
Today’s visit07:42 → 09:15
Arrival · 07:44
End · 09:12
  • Offices✓
  • Restrooms✓
  • Circulations✓
  • Meeting room✓
Products & equipment4 items
  • 🧴
    Neutral floor detergentDilution 1 % · 2 L
    ✓
  • 🧽
    Surface disinfectantNorme EN 14476
    ✓
  • ⚙️
    Single-disc machineSols durs · 30 min
    ✓
  • 🌀
    Professional vacuumMeeting room carpets
    ✓
Approved products, traced by batch for every visit.
On-site check-inBadge NFC
1 h 33on site
  • 07:42Arrival · badge scanned at the entrance
  • 08:20Team leader check
  • 09:15Departure · photos approved
Team on site3 personnes
  • TP
    Tearii P.Supervisor · visit approved
    ✓
  • MT
    Moana T.Team leader · floors & surfaces
    ✓
  • HR
    Hina R.Agent · sanitaires
    ✓
Every cleaner is identified: clear accountability, feedback sent to the right person.
Rapports hebdomadairesPDF
  • Semaine 36Aug 31 – Sep 6 · 5 visits
    PDF
  • Semaine 35Aug 24 – 30 · 5 visits
    PDF
  • Semaine 34Aug 17 – 23 · 5 visits
    PDF
Sent to the client · verified

Client portal

Your services, your reports, your schedule: online.

The client portal of the POLYNET application gives you access at any time to intervention reports, to time-stamped photos attached when something is wrong, to on-site check-ins and to the schedule of your visits. Access can be opened for you.

  • Reports and photos of every job
  • Round schedule and contractual frequencies
  • Full, exportable history
  • One-off job requests in a few clicks
Discover the client portal Access is reserved for clients under contract. Request it here.

On-site check-in, the NFC tag, the weekly report and your client area: the details are on the Quality page.

Discover our quality tracking

Our commitments

What we guarantee.

  1. 01

    Deliver the services set out in the specifications

    Every contract is carried out at the agreed frequencies and scope.

  2. 02

    Provide the people, equipment and technical resources needed

    Trained teams and a professional equipment fleet sized for each site.

  3. 03

    Listen to our clients and our teams

    Efficiency, helpfulness, availability and courtesy every day.

  4. 04

    Check services regularly

    Supervisors and team leaders check quality in the field, with Manaprocess support.

  5. 05

    Act fast when an emergency requires it

    A 7-day on-call service and resources deployable within 30 minutes to 1 hour.

  6. 06

    Pursue continuous improvement of service quality

    Listening, measuring and constantly adjusting our services.

"A winning spirit for three partners: the client, the staff and the company. »

Join POLYNET

Nearly 90 employees, and growing teams.

Cleaning staff, team leaders, work-at-height trained personnel: POLYNET regularly recruits in Tahiti and on the peninsula. Training provided, hands-on supervision.

See openings and apply Unsolicited applications welcome, CV online or dropped at our Pirae office.

Frequently asked questions

What our clients ask us.

Another question? Call us, or describe your need in the form.

What kinds of premises does POLYNET clean?

Offices, shops, buildings, public-access sites, healthcare facilities, the airport, public bodies and private homes, in Tahiti and French Polynesia.

How do I get a quote?

By phone on +689 40 43 22 66 Monday to Friday from 8:30 am to 4:30 pm, or through the form below, 7 days a week. A supervisor can visit your site before pricing.

Do you work in emergencies, at weekends or at night?

Yes. A weekend on-call service is available on +689 87 71 99 80 and resources are deployed within 30 minutes to 1 hour in an emergency. Off-hours work is routine on our sites.

How can I check that the planned services were actually carried out?

With Manaprocess: each visit is logged by an NFC tag, along with the products used, the time spent and the operatives assigned, and a report is sent. If anything is wrong, a time-stamped photo is attached to the report. The client portal gives access to the full history.

Do you supply equipment and products?

Yes. Scrubber-dryers, single-disc machines, vacuums, high-pressure washers and work-at-height equipment are part of our fleet. Products are chosen according to the site's requirements, especially in hospitals.

Are your staff trained and supervised?

Every site has a team leader and a named supervisor. Work at height is carried out by trained, certified staff with the right equipment.

During a home disinfection with clutter, can you also remove damaged furniture and belongings (e.g. termite-damaged)?

Yes, depending on the condition of the premises, the removal of damaged furniture and belongings can be included as part of the cleaning and disinfection service. A controller assesses your exact needs during the free on-site visit before providing a tailored quote.

Can you deep clean my apartment with thorough descaling of the bathroom?

Yes, our teams carry out deep cleaning of homes room by room, including intensive limescale treatment in bathrooms and toilets. A controller visits your site free of charge to assess the surface area and layout before providing a tailored quote.

Do you offer post-construction cleaning?

Yes, POLYNET carries out end-of-construction cleaning for villas, buildings, professional premises and large retail spaces in Tahiti: removal of dust, marks and residue, window and floor cleaning, for a spotless handover. A supervisor visits the site free of charge to assess the work before providing a tailored quote.

Who is POLYNET, the professional cleaning company in Tahiti?

POLYNET is a Polynesian professional cleaning company founded in 1993, based in Pirae, serving more than 80 sites across Tahiti and French Polynesia: offices, businesses, healthcare facilities, the airport, administrations and private individuals. Its team of nearly 90 staff follows a quality approach inspired by ISO 9001 principles.

Contact / Quote

Let's talk about your site.

For any sales, administrative or service request. Clients can write to us 7 days a week, 24 hours a day: messages are handled as quickly as possible.

Phone 40 43 22 66 Reception Monday to Friday, 8:30 am – 4:30 pm Weekend / on-call 87 71 99 80 Mr Tearii PATERE · Management Supervisor Email [email protected] Reply as soon as possible, 7 days a week
Head office Servitude Vray, 98716 Pirae Tahiti, French Polynesia
Meeting a POLYNET supervisor to prepare a quote
A supervisor visits your site before any quote.

Request a quote

Three steps, two minutes. Reply within 24 business hours, no obligation.

  1. 1Your premises
  2. 2Area & frequency
  3. 3Your details
What type of premises?
Area and frequency
Your details

Your request goes straight to POLYNET, with an email acknowledgement.

Request
a quote